What are your shipping and processing times?
When your order is placed you will receive a confirmation email. It then takes 1-2 business days to process your order. Once your order has been processed, Your order will be shipped out according to your shipping method you choose at the time of checkout.
USA, Canada, Australia and Europe orders usually take between 7 to 14 days to arrive at their destination but could take longer from time to time.
All internationals orders takes about 15 to 30 Days to arrive at their location but could take longer from time to time.
USA: 5-10 days
Canada, Australia: 7-12 days
UK, Germany : 6-10 days
** COVID-19 Disclosure: While we have not experienced any major delays with delivering our products, there might be unexpected delays due to the global pandemic, please be patient and let us handle the delivery **
Orders can sometimes take 3-5 days to process after placing the order before shipping out. We do not ship on weekends.
Where can I find my tracking number?
When your items are shipped out, you should receive an automatic notification from the system via email providing you with a tracking number. If you haven't received one or if the tracking number doesn't work, no worries. Contact us and we'll solve it!
If you need more detailed information, please shoot us an email at firstname.lastname@example.org and we'll help you out!
How can i track my order?
You can track your order via our website link -> Track Your Order here
In some instances, the delivery may take longer than the standard shipping times stated above. Please contact us if your package is taking too long to arrive. ShopDecent does not hold responsibility for packages that are lost or stolen but we will work with you to resolve any situation.